Job Description Assistant Director 1 FTE 40 hours

The Assistant Director/Program Manager role is pivotal to the success of the daily operations at

the South County Recovery Center. This position supports the administrative, financial,

reporting and operational needs of the program. The employee in this role works closely with

the Executive Director to ensure these areas are being met on a regular basis. The Assistant

Director/Program Manager must have a commitment to social justice, values of recovery and

familiarity with the peer participatory process.

Responsibilities Include:

Administrative:

 Provide administrative support: Word docs, filing, Excel spreadsheets, training/program

registration, staff and Community Meeting minutes, etc.

 Coordinate production of monthly calendar and Support Staff and Peers with special

functions (Annual Volunteer Recognition Night, BSAS meetings, donor and open house

events) by ordering supplies, flyers, advertising, etc.

 Create and maintain Standard Operational Procedures (SOP) for administrative tasks

such as

 Ordering supplies

 Communication

 Phones

 Other administrative tasks

 Update voicemail greeting as necessary

 Check or delegate checking of messages left on the main mailbox and forward to

appropriate staff

Data Tracking and Reporting:

 Update BSAS Quarterly Report and send out to appropriate people when completed and

by deadline

 Prompt and coordinate, with staff and peers, information needed for report

 Edit information received to answer questions appropriately

 Coordinate and compile program attendance for report

 BSAS Survey management and oversight (April)

 Update survey according to BSAS requirements

 Ensure survey information is effective dispersed

Revised July 2026

 ESM/EIM oversight, maintenance, and management (must complete training for

entering membership data and survey data into the Virtual Gateway system)

 Provide backup as needed for entering membership/disenrollment/surveys into the VG

 Obtain reports as necessary to track/update membership

 Coordinate staff and volunteer hours and activity tracking

 ssist with data entry, tracking, and reporting for new grants received by the SCRC.

Financial:

 Ensure processing of invoices, check requests, peer stipends, petty cash, etc.

 Keep a record of donations made to the SCRC and respond with appropriate

correspondence

 Process and track deposits from sales, rents, donations, etc.

 Maintain rent tracking and communicate as needed with outside groups using SCRC

space to ensure payments are made in a timely manner

Operations:

 Responsible for inventory and ordering of all supplies for program and office needs

 Organize all storage spaces (resources, materials, supply cabinets, etc.)

 Coordinate with staff and peers to maintain an attractive, clean and safe environment:

 Scan space daily and address concerns as needed

 Coordinate cleaning records

 Coordination and communication with all outside groups/meetings/events that use the

SCRC space after hours. Maintain good record keeping of:

 Room Use Requests

 Room Use Agreements

 Key code Agreements

 Support special activity leaders (art, exercise, etc.) with:

 Ordering Supplies

 Activity preparation including physical set up of tables and chairs, meeting cleanup

including folding tables and storing chairs (lifting requirement of 25 lbs.)

 Oversee special functions in operations support (Annual Volunteer Recognition Night,

Annual BSAS meetings, donor and open house events, and other special functions and

trainings)

Additional responsibilities as needed

Skills and Qualifications:

 Strong collaboration, interpersonal and organizational skills

Revised July 2026

 Must be competent in the use of computers, including email, internet, all elements of

Microsoft Office including Word, Excel, Power Point and Access

 Experienced and skilled in use of social media

 People with diverse lived experience and cultural backgrounds are encouraged to apply

 Understanding of creating conditions for trauma informed engagement

 Demonstrated commitment to social justice values and identity

 Must be able to work a flexible schedule including evenings and weekends on occasion.

 Travel Requirements: Occasional travel throughout Massachusetts

Travel Requirements: Occasional travel throughout Massachusetts

Supervised by: Program Director

Responsibilities include:

• Maintain safe space for SCRC participants, upholding Code of Ethics and trauma-informed values

• Oversee all aspects of membership including peer mentoring, and leadership development

• Recruit and schedule volunteers to maintain presence at the front desk 

• Coordinates data collection of new members and biannual surveys as required by the Bureau of Substance Addiction Services (BSAS), as well as data for other funders

• Provide support and guidance to volunteer activities, and organize and support standing committees

• Maintain community service records and support projects for fulfilling community service requirements

• Coordinate facilitators of All Recovery Meetings

• Engage current members about their interests, levels of involvement and connects members with volunteer opportunities.

• Manage volunteer and membership processes including orientation, record keeping, and recognition  

• Support SCRC peer coordinator and interns including supervision and professional development

Skills and Qualifications:

• Comprehensive understanding of addiction and lived experience in recovery

• Knowledge of organization development, community building and strength-based leadership

• Excellent leadership skills

• Excellent interpersonal skills

• Excellent computer skills

• Bilingual Spanish/English preferred

Experience:

• Must have lived experience with substance addiction recovery

• People with diverse lived experience and cultural backgrounds are encouraged to apply

• Experience with volunteer coordination

• Experience in program planning and coordination

Benefits:

• Health Insurance Reimbursement (Qualified Small Employer Health Reimbursement Arrangement).

• Berkshire Passport: $750.00. Annual benefit to support participation in cultural, wellness, outdoor or fitness activities in the Berkshires.

• Yearly Membership to Berkshire South Community Center.

• Healthcare re-imbursement $700.00 Annual benefit.
  

Travel Requirements: Occasional travel throughout Massachusetts

Supervised by: Assistant Director/Program Manager

To apply: send cover letter and resume to Kristany@rural-recovery.org